Returns & Exchanges

We want you to love your Coconut Lane goodies, but if you're not 100% satisfied, you can return your items within 30 days of delivery for a refund or exchange. Please ensure all items are returned in their original packaging and in a resalable condition.

1

Start Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Securely package your items, ideally in the original Coconut Lane mailer, ensuring all tags and protective films are still intact.

3

Ship It Back

Print your prepaid shipping label from the portal and drop your package off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects your return, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing